Voice of Consumer Feedback

MyDiningFeedback (MDF) is our Voice of Consumer feedback platform, designed to give guests a direct and convenient way to share their experiences, suggestions, and concerns about dining services at UW Bothell. Through MDF, patrons can provide feedback across multiple categories related to their overall dining experience, including food quality, menu variety, customer service, dining environments, value, and operational efficiency.

At UW Bothell Dining, we believe that every guest's voice matters. MDF serves as an important communication tool that helps us better understand the needs, preferences, and expectations of our campus community. Whether a guest has a compliment for a team member, an idea for a new menu offering, or feedback about a recent visit, MDF ensures that their input is heard and carefully considered.

All feedback submitted through the platform is reviewed by our dining leadership team. We analyze comments and suggestions to identify trends, opportunities for improvement, and areas where we are already succeeding. When needed, the team develops action plans to address concerns, implement improvements, and enhance the overall dining experience. This continuous feedback loop allows us to make informed decisions that are driven by the voices of our guests.

By participating in MyDiningFeedback, patrons play an active role in shaping the future of dining services on campus. Their feedback helps us maintain high standards, improve service, introduce meaningful changes, and create a dining program that better reflects the needs of the UW Bothell community. MDF is more than a feedback form - it's a partnership between our guests and our team, helping us continuously improve and deliver the best possible dining experience.


Let us know how we did here!